Plan Your Visit

We understand that your travel arrangements can at times be the most stressful part of the journey. However we have taken the time to compile on this part of the website a guide to help you plan your visit, including maps, links to travel information, and how to find out more information during your stay.

The Faversham and Swale Tourist Information Centre is manned by volunteers from the Faversham Society provide tourism information at the Fleur de Lis Heritage Centre in Faversham should you wish to discuss your travel plans locally.  The Visitor Information Centre in Preston Street is now closed and will reopen after lockdown.

Group Tours And Full Packages are available at Faversham's award winning Shepherd Neame Visitor Centre. For coaches in Faversham there is a drop off/ pick up point in Leslie Smith Drive limited to 15 minutes. Coach parking in Front Brents Car Park (2 spaces) and Central Car Park (2 spaces). Rates free.

The Sheppey Tourist Information Centre is hosted at Sheppey Community Media Centre, The Pavilion, Off Royal Road, Sheerness on Sea, ME12 1AY. It is also home to Sheppey FM 92.2 Community Radio, just one of the many amenities provided by Sheppey Matters on the Isle of Sheppey. 

The Sheppey Tourist Information Centre is open Monday - Saturday 10am until 4pm and on Sunday 10am until 1pm normally. The telephone number during open hours is: 07856 940995, email: visitsheppey@sheppeymatters.org.uk 

In addition, on the Isle of Sheppey staff at the Blue Town Heritage Centre which is the home of The Criterion Music Hall & Cinema also provide a good source of local information to signpost the key sites and attractions on the Isle of Sheppey. The centre also encourages groups and coach parties to the venue to enjoy the varied entertainment shows, live music and cinema screenings. Although there is no official coach parking, there are no restrictions in Blue Town High Street and nearby West Street, where the street parking is free.

Note: The Blue Town Heritage Centre & The Criterion post lockdown will be open from 10am - 3pm Thursday - Saturday. Check the venue website for rescheduled film and show dates and times.

Group and Coach Tours Welcome in Faversham

We are delighted to announce that FREE coach parking is now available once your coach drivers have dropped passengers off at the drop off point in Central Car Park accessed via Leslie Smith Drive (ME13 8PW).  Swale Borough Council and Faversham Town Council have been working hard behind the scenes to re-instate FREE parking at Macknade, just outside of town on the Selling Road.

Starting on 1st December, the facility will be available seven days a week, and by scanning a QR code displayed at the coach drop off point in Central Car Park to check- in (copy of the sign and QR code below), coach drivers can grab a FREE hot drink when they arrive at Macknade to park while passengers are enjoying the wealth of independent shops, cafes, pubs and heritage attractions that Faversham Town Centre has to offer.

Coach parking is available during the following days and times:

  • Monday to Wednesday – 9am to 6pm
  • Thursday and Friday – 9am to 8pm
  • Saturday – 9am to 6pm
  • Sunday – 10am to 4pm

All coach drivers are entitled to a complimentary hot drink from Macknade, which can be claimed in the Food Village by quoting the coach company and the driver’s name.

Why not incorporate a trip to Macknade in your itinerary plans when visiting Faversham – you might like to stop en-route into town with your group passengers before heading on into town.  Ranging from exotic fruit to local cheese, craft beer and authentic Italian pasta, the Macknade food hall has a selection of produce from local farms & from all over the world.  The range of produce is complimented by wide aisles and plenty of space, making it particularly comfortable for groups to enjoy.

Sheppey Tourist Information Centre

Sheppey Tourist Information Centre

Faversham and Swale Tourist Information Centre